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- Some computing background
- Roles as a network support technician,
remote support technician, help desk
technician, call centre technician, IT
specialist or IT representative.
- The fundamentals of computer
hardware and software
- How to manage security
- To build and maintain networks
- The responsibilities of an IT
professional.
- Dissemble, assemble and maintain
computers, including upgrading
components
- Install and troubleshoot operating
systems
- Configure computers and install
printers to a network
- Learn what is required when servicing
the needs of customers.
- Wants to develop the skills currently
expected of those employed in this
industry.
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2022 (current view)
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2023
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2024 (discontinued)