Novel coronavirus (COVID-19)

Search for Covid Frequently Asked QuestionsThe Department of Education is introducing proactive measures to limit the impact of COVID-19 in our schools.

We have a FAQ search tool that allows you to search for what you need. It has the ability to quickly and accurately provide guidance and information that you might need during this evolving period.

This information is also available as a printable FAQs document (PDF, 1.5MB).

Many schools have made learning materials for students that are staying home. We have further developed our Learning At Home website with a range of activities for all age groups.

For School related COVID-19 information please contact the Department of Education – Phone: 1800 816 057. Our Service Centre is operational 9:00 am to 5:00 pm weekdays.

Returning to Learning at School Plan

We now have a staged timeline in place to re-open Tasmanian Government schools by early June.  This will provide sufficient time and clarity for students, teachers and families to prepare for the change and will get our youngest and senior secondary learners back to face-to-face learning first, where learning is at greatest risk from an extended period of learning at home.

From Monday May 25 2020:

  • Kindergarten to Year 6 students will return to learning at school
    • All Year 11 and 12 students return to learning at school (including Extension Schools).
    • Students in Year 7 to 10 will continue to learn at home.

From Tuesday June 9 2020:

  • Year 7-10 students (all remaining students) will return to learning at school

We ask that you please continue to keep your child learning at home until their proposed return date, as this is vital in our plan to continue to reduce the spread of COVID-19 and will also give our teachers and schools additional support in planning for students to return to school sites.  Importantly, children that cannot be supported to learn at home will continue to be able to attend school for supervision as they currently do. 

A Fact Sheet and FAQs has been developed to help guide parents.

Fact Sheets about Why Our Schools Are Safe and Tips to Prepare for Returning to School are also available.

Talking to Children about COVID-19

You can follow these tips for talking to your child (PDF, 114KB) about coronavirus (COVID-19). They include how to have a safe and reassuring conversation and links to resources to help you and your family.

Another useful resource (PDF, 1.5MB) is courtesy of and author, Manuela Molina – a helpful, positive support about Covid19 to share with children and families.

School Levies Refund Process

As part of the recent Government announcement we are refunding all school levies to our families.

For families who did not process an online form for refund by 4 May an alternative arrangement of refund will be provided.

For any enquiries about your refund please contact 1800 827 055 or email:

Support Videos

General Information

For up-to-date information, visit: